Who does CRCC serve?
CRCC cares for with medically fragile conditions, developmental delays and other physical challenges. Some of these medical needs include: cerebral palsy, Down syndrome, feeding disorders (tube feedings), seizure disorders and brain injuries. Children with behavioral disorders and mental health concerns are also served in specially designed programs.
We also offer inclusive early childhood education for children of all abilities — including typically developing kids — to learn together in a rich environment.
What age ranges does CRCC serve?
The ages we serve range from 6 weeks to 21 years old.
Can my child’s sibling also attend?
Yes! Siblings are excellent additions to our inclusive early childhood education programs.
When infants and toddlers of all abilities grow and develop in an integrated learning environment, peer-to-peer interaction brings as much value to their learning as the outcomes-based curriculum does. Children at CRCC are presented with rich experiences that teach them empathy, compassion, understanding, patience, diversity and more.
Siblings are accepted for up to 15% of our total enrollment from 6 weeks of age until they begin kindergarten. At that time, other arrangements for before and after school must be made.
Can my child attend only on breaks and holidays?
Yes! CRCC welcomes children who only need care on days that schools are not in session, but your family needs to be currently enrolled, and you’ll need to make reservations in advance.
Does CRCC provide drop-in care?
Yes! We can provide intermittent care to families with some advance notice. However, all children must be currently enrolled before care can be scheduled.
Does CRCC accept sick children?
No, CRCC is not a “sick” child care center. Children with contagious illnesses are not allowed to attend until their symptoms improve or they have a physician’s approval to return to child care.
How do I enroll my child?
Contact our client care coordinator at 402.895.4000 for information about enrollment in our services.
Does CRCC have a waiting list?
From time to time, certain classrooms may reach capacity, but every effort is made to assist families who need our services. With some flexibility and an occasional short wait, most families can be accommodated.
What are CRCC’s hours?
CRCC Northwest is open from 6:30 a.m. to 6:00 p.m., Monday through Friday.
CRCC Southwest is open from 6:30 a.m. to 6:00 p.m., Monday through Friday.
What curriculum does CRCC use?
CRCC’s curriculum is based on the Teaching Strategies GOLD Assessment System and is adapted to meet the unique needs of those we serve. Within the curriculum, the preschool classrooms are able to focus on kindergarten readiness skills in preparation for school. In addition to Teaching Strategies GOLD, CRCC offers an enrichment program for school-age children to promote independence and social skills.
How are classrooms arranged?
Classrooms are arranged into age groups, which include infants, toddlers, preschool and school age. Following The Creative Curriculum model, the classroom is arranged with centers that give children an opportunity to explore individually and as a group. Each classroom is also supplied with materials that are developmentally appropriate for that age group and foster continued growth and learning.
What are CRCC’s staff qualifications?
Nurses are required to hold an active RN or LPN license in the state of Nebraska.
Our teaching staff members fulfill Nebraska child care licensing requirements, with most of our lead teachers having the equivalent of a CDA or an associate’s or bachelor’s degree in special education, early childhood education or another equivalent educational field.
The behavioral staff exceeds the minimum qualifications for their positions. All CRCC’s staff is required to complete an intensive, on-the-job training program tailored specifically to the services they will provide.
CRCC has demonstrated to a team of surveyors its commitment to offering programs and services that are measurable, accountable and of the highest quality, resulting in the award of a CARF three-year accreditation. This accreditation represents the highest level of accreditation that can be given to an organization and shows CRCC’s substantial conformance to the CARF standards.
Are staff backgrounds thoroughly investigated before they are allowed to work with children?
Absolutely. We are very thorough in performing background checks. Each applicant is screened through the State of Nebraska’s Child Abuse/Neglect Registry and Sex Offender Registry. We also check the State of Nebraska’s Nurse Aide Registry for action against certification.
For nurses and therapists, licenses are checked for disciplinary action. Criminal background check and fingerprinting through the Nebraska State Patrol is completed for all employees. Each applicant also has at least two references checked before hiring.
Does CRCC provide services to foster children?
If a foster child qualifies to be enrolled in a CRCC program based on their needs, then they would be eligible to receive services with appropriate authorization.
How can I schedule weekend care for my child?
All weekend care must be scheduled in advance. Children must be currently enrolled, or CRCC will need to complete an intake prior to reservations being accepted. For reservations, parents/guardians need to call our weekend program manager at 402.496.1000 by Thursday of the week prior to needing care.
What are CRCC’s rates, and what type of funding is available?
CRCC offers many services with varying rates. Our client care coordinator meets with each family to assess their child’s needs and provide specific information about the rates that apply.
We contract with the Nebraska Department of Health and Human Services to provide a variety of funding options for families. Options for funding include: Nebraska Medicaid, waiver programs, Title XX, insurance, League of Human Dignity, Medically Handicapped Children’s Program, Lifespan Respite, CRCC’s Subsidy Program and private pay.
Does CRCC offer payment plans?
Yes! CRCC strives to be fair and flexible in working out payment plans. Our client care coordinator and billing administrators work with families seeking alternate payment plans. Credit cards or prepayment are the preferred methods of payment for families who utilize CRCC’s Patient Assistance Program.
Our Patient Assistance Program provides funding that "fills the gap" for families in need of our services but do not meet the requirements of various funding sources. Generous supporters of CRCC step forward each year to provide the necessary resources that make a huge difference in our families' lives.
Can I arrange a tour of CRCC’s locations?
Yes, we’re excited to meet you! Contact our client care coordinator at 402.895.4000 to arrange a tour.
Who do I talk to for more information?
Our client care coordinator is available at 402.895.4000 to answer any questions or initiate enrollment into programs.
When should I be worried about my child’s developmental progress?
It can be helpful to refer to a developmental checklist to get a sense of the skills your child should be developing and on what timeline.
If you have any concerns, you should talk with your child’s pediatrician. Every child is different, including the order and pace at which they develop skills. Your child’s pediatrician can help determine if they’re within a normal range of development or if they could benefit from a little extra help catching up with developmental milestones.
How do I know if my child needs an evaluation?
There are many reasons your child could benefit from therapy, including injury rehab, pain management, sensory concerns, delays in skills such as crawling, walking, dressing and grasping, difficulty with eating and swallowing, speech delay, balance concerns and many others.
Your child’s pediatrician is a great resource for helping you evaluate if your child would benefit from receiving therapy to further develop their skills.
What types of therapy does CRCC offer?
CRCC offers physical, occupational, speech, feeding/swallowing, behavioral and mental health therapy services. We also provide evaluation and treatment for the use of augmentative and alternative communication devices.
How is therapy at CRCC different from what my child can receive in a school?
CRCC provides therapy based on your child’s developmental milestones, and our ultimate goal is to help your child reach their full potential in life. The CRCC team works to make therapy a fun experience while teaching skills that will help your child be successful in environments outside of school. It can complement the therapy your child receives in school as well as provide additional skill development.
Who is eligible to participate in therapy?
In general, any child with a medical diagnosis (temporary or long term) can get approved for therapy services. However, CRCC always checks with your insurance provider to determine the exact level of coverage.
Which insurances does CRCC accept?
CRCC accepts Nebraska Medicaid and managed care, and our services are in-network for most commercial plans. Contact our therapy administrator at (402) 895-4000 with additional questions.
Does CRCC accept Iowa Medicaid for therapy services?
At this time, CRCC does not accept Iowa Medicaid for therapy services.
How are services authorized and funded?
Services are authorized by your child’s treating physician and, in certain instances, your insurance, if it requires a prior authorization. Therapy services for your child are funded by insurance, by private pay or a combination of both.
How can I utilize therapy services?
This depends on your insurance, doctor’s orders and therapist recommendations.
What are the requirements for therapy enrollment?
CRCC will screen anyone who requests therapy, but certain insurance companies will not pay or authorize services if your child does not have a medical diagnosis. If your doctor has prescribed therapy services, CRCC will contact your insurance and take the necessary steps to schedule an evaluation.
Does my insurance cover therapy?
It depends on your insurance. Once CRCC finishes phone intake, we will call your insurance company to verify your benefits and get back to you so options can be discussed (if you have private insurance/non-managed care). If you have managed care insurance (such as Coventry Cares or Share Advantage Medicaid), services are typically covered in full, as long as your carrier agrees that they are medically necessary. However, we will still work with you to verify this.
Why can’t my child get therapy every single weekday?
In general, therapists don’t find it medically necessary to provide services five times per week. Since CRCC’s therapy services are structured on a medical model, insurance companies will not cover services this often. Typically, depending on your insurance and medical necessity, therapy will be one to two times per week, per discipline.
I think my child needs therapy. So what's next?
After the initial phone intake, CRCC will call your insurance company to verify your benefits and get back to you to discuss options. In the meantime, we will also send in orders to your child’s physician. If you have managed care insurance, once it gets the orders back, it will submit for an authorization, which shouldn’t take longer than three days. From there, we will contact you to schedule an evaluation.
Do I pay for care when my child is in therapy?
If your child is attending CRCC in our day or behavioral health programs, yes. While they will not be in the classroom, your child remains signed in for care, as this covers nursing needs. If your child comes as an outpatient, you will be with your child during therapy and will not need to sign them in.