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Therapy

FAQs

When should I be worried about my child’s developmental progress?

It can be helpful to refer to a developmental checklist to get a sense of the skills your child should be developing and on what timeline. 

If you have any concerns, you should talk with your child’s pediatrician. Every child is different, including the order and pace at which they develop skills. Your child’s pediatrician can help determine if they’re within a normal range of development or if they could benefit from a little extra help catching up with developmental milestones.

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How do I know if my child needs an evaluation?

There are many reasons your child could benefit from therapy, including injury rehab, pain management, sensory concerns, delays in skills such as crawling, walking, dressing and grasping, difficulty with eating and swallowing, speech delay, balance concerns and many others. 

Your child’s pediatrician is a great resource for helping you evaluate if your child would benefit from receiving therapy to further develop their skills. 

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What types of therapy does CRCC offer?

CRCC offers physical, occupational, speech, feeding/swallowing, behavioral and mental health therapy services. We also provide evaluation and treatment for the use of augmentative and alternative communication devices.

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How is therapy at CRCC different from what my child can receive in a school?

CRCC provides therapy based on your child’s developmental milestones, and our ultimate goal is to help your child reach their full potential in life. The CRCC team works to make therapy a fun experience while teaching skills that will help your child be successful in environments outside of school. It can complement the therapy your child receives in school as well as provide additional skill development.

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Who is eligible to participate in therapy?

In general, any child with a medical diagnosis (temporary or long term) can get approved for therapy services. However, CRCC always checks with your insurance provider to determine the exact level of coverage.

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Which insurances does CRCC accept?

CRCC accepts Nebraska Medicaid and managed care, and our services are in-network for most commercial plans. Contact our therapy administrator at (402) 895-4000 with additional questions.

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Does CRCC accept Iowa Medicaid for therapy services?

At this time, CRCC does not accept Iowa Medicaid for therapy services.

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How are services authorized and funded?

Services are authorized by your child’s treating physician and, in certain instances, your insurance, if it requires a prior authorization. Therapy services for your child are funded by insurance, by private pay or a combination of both.

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How can I utilize therapy services?

This depends on your insurance, doctor’s orders and therapist recommendations.

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What are the requirements for therapy enrollment?

CRCC will screen anyone who requests therapy, but certain insurance companies will not pay or authorize services if your child does not have a medical diagnosis. If your doctor has prescribed therapy services, CRCC will contact your insurance and take the necessary steps to schedule an evaluation.

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Does my insurance cover therapy?

It depends on your insurance. Once CRCC finishes phone intake, we will call your insurance company to verify your benefits and get back to you so options can be discussed (if you have private insurance/non-managed care). If you have managed care insurance (such as Coventry Cares or Share Advantage Medicaid), services are typically covered in full, as long as your carrier agrees that they are medically necessary. However, we will still work with you to verify this.

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Why can’t my child get therapy every single weekday?

In general, therapists don’t find it medically necessary to provide services five times per week. Since CRCC’s therapy services are structured on a medical model, insurance companies will not cover services this often. Typically, depending on your insurance and medical necessity, therapy will be one to two times per week, per discipline.

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I think my child needs therapy. So what's next?

After the initial phone intake, CRCC will call your insurance company to verify your benefits and get back to you to discuss options. In the meantime, we will also send in orders to your child’s physician. If you have managed care insurance, once it gets the orders back, it will submit for an authorization, which shouldn’t take longer than three days. From there, we will contact you to schedule an evaluation.

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Do I pay for care when my child is in therapy?

If your child is attending CRCC in our day or behavioral health programs, yes. While they will not be in the classroom, your child remains signed in for care, as this covers nursing needs. If your child comes as an outpatient, you will be with your child during therapy and will not need to sign them in.

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