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Therapy Center

FAQ

When should I be worried about my child’s developmental progress?

It can be helpful to refer to a Developmental Checklist to get an idea of the skills your child should be developing, and on what timeline. If you have any concerns you should talk with your child’s pediatrician. Every child is different, and this includes the order and pace at which they develop skills. Your child’s pediatrician can help determine if your child is within a normal range of development or if they could benefit from a little extra help in catching up with their developmental milestones.

How do I know if my child needs an evaluation?

There are many reasons why your child could benefit from therapy, including: injury rehab, pain management, sensory concerns, delays in skills such as crawling, walking, dressing, and grasping, difficulty with eating and swallowing, speech delay, balance concerns and many others. The best way to determine any skills that need further developing is through an evaluation. Your child’s pediatrician will be a great resource for helping you determine if your child would benefit from receiving therapy.

How is therapy at CRCC Therapy Center different from what my child can receive in school?

CRCC Therapy Center provides therapy based on your child’s developmental milestones, and our ultimate goal is to help your child reach their full potential in life. We work to make therapy a fun experience while teaching skills that will help your child be successful in environments outside of school. It can complement the therapy your child receives in school, as well as provide additional skill development.

Who is eligible to participate in therapy?

Typically any child with a medical diagnosis (temporary or long term) can get approved for therapy services. However, we always check with your insurance provider to determine the exact level of coverage.

What insurances do we accept?

We accept Nebraska Medicaid and managed cares, and are in network for most commercial plans. Contact our Therapy Administrator at (402)895-4000 with additional questions. 

Do you accept Iowa Medicaid for therapy services?

At this time we do not accept Iowa Medicaid for therapy services rendered at CRCC.

How are services authorized and funded?

Services are authorized by your child’s treating physician and in certain instances, your insurance (if it requires a prior authorization). Therapy services for your child are either funded by insurance or by private pay or a combination of both.

What services are provided?

We offer Physical, Occupational, Speech and Feeding/Swallowing Therapy services. We also provide evaluation and treatment for the use of Alternative and Augmentative Communication devices.

When are services provided?

Our hours for therapy services are:
Monday-Friday 7am-6pm
Saturday from 8am-12pm
All evaluations must be completed Monday-Friday, with Saturdays reserved for treatment sessions.

How often can I utilize therapy services?

This depends on your insurance, MD orders and therapist recommendations.

What are the requirements for enrollment?

We will screen anyone who requests therapy, but certain insurance companies will not pay or authorize services if the child does not have a medical diagnosis. In the case that your doctor has prescribed therapy services we would contact your insurance and take the necessary steps to schedule an evaluation.

Does my insurance cover this?

This is dependent on your insurance. Once we finish the phone intake, we will call your insurance company to verify your benefits and get back to you so we can talk about your options (If you have Private Insurance (non-managed care). If you have a managed care insurance (such as Coventry Cares, Share Advantage Medicaid), services are typically covered in full as long as they agree that they are medically necessary. However, we will still work with you to verify this.

Why can’t they get therapy everyday (5x a week)?

Usually therapists do not find it medically necessary to provide services 5 times a week. As our therapy services are structured on a medical model, insurance companies will not cover services 5x per week. Typically, depending on your insurance and medical necessity, therapy will be 1-2x per week per discipline.

I want therapy, so, what’s next?

After the initial phone intake, we will call your insurance company to verify your benefits and get back to you so we can talk about your options. In the meantime we will also send in Orders to your child’s physician. (If managed care) Once we get the Orders back we will submit for an authorization, which shouldn’t take longer than (3) days. From there, we will contact you to schedule an evaluation.

Do I pay for care when my kid is in therapy?

If your child is attending CRCC as part of the day or behavioral health program, yes, while they will not be in the classroom, your child remains signed in for care because this covers nursing needs. If you come as an outpatient you will be with your child through the therapy, and will not need to sign your child in.

Our Impact This Year

  • Employees

    168

  • Children Served

    400

  • Volunteers

    150

  • Dollars Raised

    1,427,482

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